Mary Ann is a senior citizen who requested help with her utility bills. Normally, she works to supplement her social security income and is able to pay her monthly bills. However, Mary Ann had an emergency surgery and had to take off work, without pay. On top of that, her car needed repairs and the combination led Mary Ann to get behind on her electric bill. She had a shut off notice for just a small amount unpaid on her account and called Love INC for help. Through grants, Love INC was able to pay off the total amount owed on her electric, not just the shut off amount to get her back on her feet. Mary Ann was very grateful for the assistance and compassion shown by the Love INC volunteers and staff.